Frequently Asked Questions

(Q) Are your wall transfer stickers easy to apply?

(A) Yes. We have worked very hard to make our stickers as easy as possible to apply and believe we have ultimately achieved this, see our 'about' page for why we believe you should purchase from Aspect Wall Art. You will receive a FREE vinyl spreader and written instructions with every order and there are fitting videos to view on each specific product page.

(Q) How do you stick wall stickers?

(A) Please visit our comprehensive fitting instructions and videos page for more information.

(Q) Are the stickers removable?

(A) Yes. We use matt wall art vinyl that has a semi-permanent adhesive making them removable, even after a number of years, if your painted surface is sound the vinyl will leave no damage or residue when removed. (Once the sticker has been removed it will no longer stick to another surface). To remove the vinyl, simply use a pin board pin or safety pin to flick up the corners and then peel away with your fingers, removing each sticker part carefully. (Important: Do not use a hair dryer to heat the vinyl before removal as this will leave the adhesive layer on the surface, which will then need to be removed with a glue removal product)

(Q) Can you reuse wall stickers?

(A) No, As with most vinyl wall stickers they are a single use product and unfortunately once they have been removed, it is not possible to re-apply them again.

(Q) Do wall stickers damage walls?

(A) Our quality wall art stickers are designed to be removable, with minimal or no damage to your wall surface when removed. However, as all walls are different, in many ways, i.e quality of plaster, quality of paint surface and thickness of paint, along with the time your sticker has been attached, we cannot guarantee that no damage will occur or flecks of paint will come away when the sticker parts are removed. Therefore, there may be some touching up and remedial work to do post removal.

(Q) Can I apply to a freshly painted surface?

(A) No. We suggest you leave at least a couple of weeks for the paint to fully dry out.

(Q) Where can our wall stickers be applied ?

(A) Any flat, smooth surfaces, including walls, glass, ceilings, doors or furniture. When applying to any textured surface please be aware that the adhesion may be reduced slightly therefore extra care and caution is advised when fitting.

Tip: Try sticking a piece of masking tape to the surface you are testing, if the masking sticks without any problems it should be suitable for our wall stickers.  If the masking tape doesn't stick very well or even falls off, we would suggest that our vinyl may not stick to that particular surface.

(Q) Can I request a custom design or a size that is not listed?

(A) We are happy to produce any custom designs you request and will also do our best to accommodate any alternative size requests you may have for our existing designs, message us via our contact page with any custom orders.

(Q) What payment methods do you accept?

(A) You can pay securely using Paypal, your debit/credit VISA cards, Mastercard, American Express, Apple pay, Amazon pay or Google pay.

(Q) What is your privacy policy and what do you do with customer information?

(A) Please visit out privacy policy for more details.

(Q) Can I return my order?

(A) Please see our returns page for more information.

(Q) Is your website safe and secure for customers?

(A) Yes. We use Braintree (a Paypal company), Paypal, Apple Pay, Amazon pay and Google pay for all payments, so you can be assured of a safe and secure transaction. We also have a dedicated GeoTrust site-wide SSL to keep all information and card details encrypted and safe.

(Q) Where do you ship to?

(A) We currently ship to the following locations:

United Kingdom Australia Austria
USA Estonia Finland
Canada Greece Ireland
Lithuania Belgium Malta
Slovakia Slovenia Spain
Luxembourg France Italy
Netherlands Cyprus Germany
Romania Portugal  Latvia
Denmark Poland  Norway

 

 

 

 

 

 

 

 

 

If you have any questions which aren't covered in our FAQ's please fill in the form below and we will get back to you as soon as possible.....